FAQs

GOT QUESTIONS ?

Let’s assist you in finding out

USERS

- How do I find a rider on DROB?

Simply download DROB APP , register as a user, type in your required delivery/location info and you’ll get connected to the closest rider to you!

Can I track my package ?

Yes, you can.

How can I pay for my package?

You can either pay cash to the rider, pay directly on DROB APP with you debit card or get the receiver to pay after delivery

If need be can I report the rider to the his company’s authorities ?

Yes you can. You can rate the riders based on his performance and as well leave a review or report for the logistic company

LOGISTIC COMPANIES

How much does it cost to register dispatch riders?

Registration of logistic companies and riders is completely FREE

How do I register my company?

1. Download DROB app and DROB Rider app from you google Playstore or App Store
2. Open DROB APP and follow the instructions and filling all your company details
3. Register you riders with their name and Phone number
4. Now the riders can simply login with their device on the DROB-rider app using their phone numbers.. go online and start receiving order

My Riders don’t have smart phones what can I do?

Simply Download both apps on your device(DROB and DROB_RIDER), Register you company and register yourself as a rider. Receive orders and direct your riders to the location or connect the customers to the riders.

Can I Maintain My company’s Identity while I operate with the app?

Add you Logo by clicking the avatar on your profile area and choosing your logo from your device storage.

Can I add and adjust my price as I wish?

Yes you can add and adjust your price as you wish

Can I Monitor My Riders/Business Even When I’m On Vacation?

Yes, you can oversee You business anywhere you are.

How Do I Get Paid ?

DROB provides you with various ways to receive payment your customers can pay your riders via cash by hand, on the app using their debit cards. There is also pay on delivery option.